Which appointment should I choose?
Choose the Strategy Session for your face and skin as a whole, the Focused Consultation for one concern with Dr. Amy Chahal, or the Complexion Consultation for skin assessment and planning with a dermal therapist. If you are unsure, contact us before booking.
Is treatment included in the consultation fee?
The Strategy Session ($250) and Focused Consultation ($150) cover the consultation and are not redeemable against treatment. The Complexion Consultation has a $100 deposit redeemable against treatment. Any treatment costs are discussed separately.
Is my appointment confirmed when I book online?
Your online booking is an appointment request. Our team will confirm your appointment. If you need help with your request, call (02) 8074 1559.
What if I need to cancel or reschedule?
Please give at least 48 hours’ notice. For cancellations or changes within 48 hours, or missed appointments, a fee of $100–$300 may apply, depending on the service and provider. Fees are charged at our discretion. Contact the team as soon as your plans change.
Can I have treatment on the same day?
It may be possible after assessment, depending on suitability, the time available and the treatment being considered. Please ask when booking if this matters to you. A consultation does not commit you to treatment.
I am a returning patient. What should I book?
If you are continuing an existing plan, contact the team to arrange the right review or treatment appointment. For a new concern or a fresh look at your priorities, we can help you choose a consultation.