Medical assessment first · treatment second
Hair loss has causes, and several of them are medical rather than cosmetic. We assess before treating, because the most common reason hair treatment fails is that nobody worked out why the hair was falling out.
Assessed before it is recommended. If it is not the right treatment for you, we will say so.
Thyroid disease, iron deficiency, autoimmune conditions, medications, recent illness and hormonal change all cause hair loss, and none of them are treated by anything delivered in a clinic chair. Pattern hair loss is common, but assuming it without checking is how people spend a year and several thousand dollars on the wrong thing.
So the first appointment is an assessment: what kind of loss, how long, what pattern, what else is going on, and whether blood tests are warranted. Sometimes the outcome is a referral rather than a treatment plan, and that is a good outcome.
Where in-clinic treatment is appropriate, it works best on thinning hair that is still present rather than areas that have been bare for years. Follicles that are gone do not come back, and we will not pretend otherwise.
The honest version, because this is an area where expectations are routinely inflated.
| Situation | Realistic outlook | What we would do |
|---|---|---|
| Early thinning, hair still present | Reasonable prospect of improvement | Assess, then treat over a course |
| Diffuse shedding after illness or stress | Often recovers on its own | Investigate the cause; treat only if needed |
| Hair loss with a medical cause | Depends entirely on the cause | Investigate and refer — treating the scalp will not fix it |
| Long-standing bare areas | Poor — follicles are gone | Say so, and discuss surgical options elsewhere |
| Patchy loss with a defined edge | Needs a diagnosis first | Refer to a dermatologist before any cosmetic treatment |
If we think you need a dermatologist or your GP rather than us, that is what you will be told at the first appointment.
Assessment is separate and comes first. Course pricing is confirmed in writing once we know what we are treating and why.
If your hair loss has a medical cause, in-clinic treatment will not address it and delaying investigation can matter. We would rather send you to the right person.
Where areas have been bare for years, treatment will not restore them and a surgical opinion is the honest referral.
All medical procedures carry risk, and individual results vary. Suitability is determined at assessment, not on the phone.
Thinning hair that is still present can often be improved. Areas that have been bare for years generally cannot. Which you have is established at assessment.
Often, yes. Iron, thyroid and other markers matter, and treating the scalp while an underlying cause continues is a waste of your money.
Three to six months at the earliest. Hair grows slowly and honest timeframes are long.
Usually. Most hair treatment maintains rather than cures, and stopping tends to mean losing ground. That is worth knowing before you start.
Discomfort varies by treatment and is discussed at assessment. Numbing is used where appropriate.
Then we tell you and refer you on. That happens and it is the correct outcome.
The assessment is the valuable part. Treatment without it is guesswork, and hair is too slow and too expensive to guess with.
240 Riley St, Surry Hills · (02) 8074 1559
