01
Before
you arrive
Choose your appointment and check the details in your confirmation.
Your visit & follow-up
Come as you are.
Let’s start
with you.
Time to talk about what matters to you. A clear plan for the long term. Space to take the next step at your pace.
TIME TO ASK QUESTIONSNO OBLIGATION TO TREAT
WHAT TO EXPECT
Care, one step at a time
A clear path.
At your pace.
You don’t need to know which treatment you want. Start with what you’ve noticed, what matters to you and the questions on your mind.
Before
02
Talk it
through
Share your concerns and have them assessed by your practitioner.
03
Make
your plan
Leave with a clear, long-term plan, with priorities, timing and costs explained.
04
Review
& refine
Review your progress and adapt your plan as your skin and priorities change.
01 / Before you arrive
A few things
to bring along.
Nothing elaborate. A little information helps us make the conversation useful from the start.
Tick these off as you prepare. This checklist stays on this page and isn’t sent to the clinic.
A chance to ask.
If you’re unsure about preparation, call our team before your appointment. Treatment preparation varies, so follow the instructions provided for your booking.
Call (02) 8074 1559
02 / At your appointment
We listen first.
Then we plan.
Your practitioner will discuss your concerns, review your history and assess your skin or face. We use 3D imaging, clinical photography and skin analysis, as appropriate to your appointment, to help understand your starting point and guide your long-term plan.
- 01What you’d like to achieve, and what is realistic.
- 02Suitable options, likely benefits, risks and alternatives.
- 03Your treatment sequence, costs and recovery, with your long-term goals in mind.
- 04A skincare routine to support your plan, with guidance on what to use and when.
You’ll leave with a clear plan for the long term: where to begin, what can wait and how your care can evolve. At your appointment, we can book your treatment sequence, arrange payment and help you choose the recommended skincare to take home and start as advised. Treatment may also begin that day where appropriate. If you need more time, you have space to think and ask questions.
Explore consultation & treatment fees03 / After your visit
Your next steps.
Made clear.
Your plan looks beyond a single treatment. We’ll consider your priorities now and over time, with room to review and adapt as your needs change.
After a consultation
Put your plan
into action.
Before you leave, book and pay for your planned treatments and purchase your recommended skincare, ready to start your routine as advised. If you need more time to decide, take your plan home and come back to us with questions.
Shop skincare at FutureSkin ↗After treatment
Care for
your recovery.
We always check in with you the day after treatment to see how you’re feeling and answer any questions. Follow your treatment-specific aftercare instructions, and contact us sooner if you have a concern.
At your review
Reflect.
Refine. Plan.
Your practitioner will advise whether a review is needed and when. Review timing varies by treatment; it’s a chance to discuss your progress, questions and next steps.
A question after treatment?
Call our team if you’re unsure about your aftercare or notice something you’re concerned about. Let us know which treatment you had and when, so we can direct your question.
For time-sensitive concerns, call during clinic hours rather than relying on email. Follow any treatment-specific contact instructions provided by your practitioner.
A few useful answers
Before
you book.
Do I need to know which treatment I want?
No. Bring your concerns and goals. Your practitioner can explain the options after assessing you. If you’re unsure which appointment to choose, call (02) 8074 1559.
Can I have treatment at my first visit?
You may be able to begin treatment that day, depending on suitability, preparation and appointment availability. We can also book your upcoming treatments, arrange payment and help you purchase your recommended skincare so you can start your routine as advised. You’ll leave with a clear plan, whether you’re ready to begin or would like more time to think and ask questions.
How long should I allow?
Your booking confirmation will show your appointment details. Dr Amy’s Strategy Session is a full hour; the time needed for other appointments depends on the service you book.
When will I need a follow-up?
We always check in with you the day after treatment. Any further review appointments depend on your treatment and individual plan. Your practitioner will explain the recommended timing, and our team can help you book.
What if I need to change my appointment?
Please give at least 48 hours’ notice to cancel or reschedule. Your booking confirmation explains the terms for your appointment. See deposit and cancellation details, or call our team for help.
Will all my appointments be at Surry Hills?
Most appointments, including consultations and treatments, take place at TCMA, 240 Riley Street, Surry Hills. The two exceptions are Sofwave and HarmonyXL treatments, which take place at FutureSkin in Rosebery. Your appointment confirmation will show the location to attend.
Your visit, made easier
Find us in
Surry Hills.
240 Riley Street
Surry Hills NSW 2010
Most consultations and treatments take place here at TCMA. Sofwave and HarmonyXL treatments are the two exceptions, offered at FutureSkin in Rosebery.
Check the location in your confirmation before travelling. Contact us ahead of your visit if you have access needs or questions about getting here.
Start with a conversation
Your questions.
Our attention.
Choose an appointment that fits what’s on your mind. Our team can help if you’re not sure where to begin.